Enterprise Center

Quick Tasks

Create Repair Ticket >
This tool supports creating trouble tickets for standard Verizon and Verizon Partner Solution services.

Quick Status

To view ticket details, enter the following information as provided by your Maintenance Center.
Ticket Number
First 3 characters of the first name of primary contact on the ticket.

Invoice Inquiry/Account Management

Quick Status  
To view invoice inquiry status, enter the full invoice inquiry ticket number including any leading characters. For example, if the ticket number is INQ20001010100001, the leading INQ needs to be included. Only valid invoice inquiry ticket numbers should be entered. Invoice account numbers, telephone numbers and circuit IDs are not acceptable entries.

To view the status of an invoice inquiry ,
enter the following information.

Tracking Number

First 2 characters of the first name of primary contact on the ticket.

Wireless invoice inquiry status is currently not supported.

Sign Into Your Account

User ID

"Remember Me" stores your User ID on this computer. You should not use this feature on public computers (such as those in a library or Internet cafe).

(Passwords are case-sensitive)

Verizon Enterprise Center Enrollment


I'm a Verizon customer with services in the U.S.

*Billing Account Number  

A minimum of 8 characters must be entered in this field. Do not enter dashes, spaces or special characters. Wildcards not allowed
* Billing Zip Code  

The billing zip code should be the one used for this billing account number
How do locate my account number and zip code?
Don't have your account number and zip code handy?

I'm a Verizon customer with services outside the U.S.



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